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Pôle Digital
Subscription software product

SaaS platform design and development

We design multi-tenant platforms that are ready to sell: isolated architecture, built-in subscriptions, self-serve activation and supervised operations.

Anatomy of a platform

Tenant experience

Workspaces, roles, white label

Product core

Business domains, API, automation

Monetization

Plans, quotas, recurring billing

Foundation & operations

Data isolation, security, monitoring

Starting point

Software sold to several clients is not yet a SaaS.

The difference is rarely about features: it is about tenancy, billing and the ability to operate the product without manual effort.

  • Every new client asks for a modified version of the product.
  • Client data lives together without clear isolation.
  • Billing is still done by hand, outside the product.
  • Nobody knows what a single tenant actually costs.
  • Onboarding a client still requires a technical intervention.

Our stance: a sellable product before a complete product.

We first build the full loop - sign up, use, pay, get support - on a small scope. Features are then added based on real usage rather than assumptions.

12 wks

To a first sellable release

1

One codebase for every client

0

Manually handled billing

The four pillars

What keeps a platform standing over time.

Multi-tenancy, monetization, activation and operations: four workstreams handled together, never one after the other.

One product, many clients, no parallel versions

The tenancy model is decided before the first line of code: data isolation, customization by configuration rather than by code fork.

  • Logical or physical isolation chosen from your regulatory requirements
  • Customization via options, themes and fields, without duplicating the product
  • New tenant provisioning in minutes

Steering by data

Four indicators built into the product.

A SaaS platform is steered with continuously available numbers, not with a quarterly report rebuilt by hand.

Readable recurring revenue

Monthly revenue, new accounts, expansions and churn tracked in the product itself, with no manual consolidation.

Observed retention

Feature- and tenant-level usage to tell active accounts from those quietly going dark.

Cost per tenant

Infrastructure consumption attributed to each account, so you know which plans are actually profitable.

Demonstrable compliance

Access logs, consent management and Canadian hosting: answers exist before the client audit.

Trajectory

From framing to first recurring revenue.

A five-step path, with visible milestones and a go-to-market that starts before the complete version.

  1. 01Weeks 1-3

    Product framing and business model

    Target segments, promise, plans and pricing model. We validate that the product can be sold before building it.

  2. 02Weeks 4-6

    Architecture and technical foundation

    Tenancy model, security, hosting choices and deployment pipeline put in place from the start.

  3. 03Weeks 7-14

    First sellable release

    The full loop works: signup, core product usage, payment and support. Scope deliberately tight.

  4. 04Months 4-6

    First paying clients

    Guided rollout, fast removal of activation friction and plan adjustments based on real usage.

  5. 05Ongoing

    Controlled scale-up

    Performance, cost, security and roadmap steered together, with releases delivered on a steady cadence.

Technologies

Proven choices, explained and transferable.

Product

  • React
  • TypeScript
  • Next.js
  • Design system

Services

  • Node.js
  • .NET
  • PostgreSQL
  • API REST · webhooks

Monetization

  • Stripe
  • Paddle
  • Quotas d’usage
  • Taxes CA · US

Operations

  • Azure
  • CI/CD
  • Observabilité
  • Sauvegardes

Frequently asked questions

What product owners ask us.

The model must be decided from day one, even if the implementation stays simple at first. Reworking data isolation after a dozen clients almost always costs more than getting the architecture right upfront.

Take action

Let's build your next digital project together.

Our team is ready to hear your goals and frame the best next step.